BISTRO BUDDY - Digital Marketing Services for Restaurants, Food Trucks, Ghost Kitchens

BISTRO BUDDY.com Privacy Policy

Written by Jason Card | Jun 10, 2023 3:38:22 PM
Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Changes in our Privacy Policy - Last modified 3/13/2021

We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will post those changes here, among other places we think you are likely to visit. We will place a date on any new privacy policy with material changes, so you will be able to see the last revision date.
Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Our Privacy and Data Collection Practices

Like most online businesses, PageRank Kings LLC DBA BISTRO BUDDY® collects and processes information on behalf of and about our customers. We want to help our customers understand what data we collect, how we use the data we collect, who we share this data with, and how we secure and protect this data.

The purpose of this document is to share these details with our customers and anyone else interested in how we collect and process personal data.

Whenever we refer to "PageRank Kings LLC" or "BISTRO BUDDY®" in this document, we are referring to the services provided by PageRank Kings LLC DBA BISTRO BUDDY® via the website PageRankKings.com and BistroBuddy.com. PageRank Kings LLC DBA BISTRO BUDDY® is under contract with various domain registries, hosting providers, SAAS companies, and software developers, to facilitate the hosting, registration, and management of your domain names or other relatable products.

We've tried really hard to keep this document simple and readable and if you have any suggestions for how we can improve it, please let us know.

Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Account Information

When you purchase services from PageRank Kings or BISTRO BUDDY, we create an account for you. This account makes it easier for you to track and manage your purchases with us. For the purpose of creating your account, we collect what we call "account data" and "registration contact data".

Account data includes:

  1. the name of the account holder
  2. the mailing address of the account holder
  3. a primary and, optionally, a secondary email address, associated with the account holder and any other individual that the account holder wishes to designate
  4. a credit card number, expiry, and verification code

Registration contact data varies by top-level domain, but it may include up to:

  1. Name and postal address of the Registered Name Holder
  2. Registered Domain Name
  3. The primary and secondary nameserver(s) for the Registered Domain Name
  4. Email address, voice, and fax (if available) telephone numbers of the Registered Name Holder

Contact data:

  1. including name
  2. postal address
  3. email address
  4. voice and fax (if available)
  5. telephone numbers for other persons that may have responsibility for your Registered Domain Name.

For your convenience, we may store this data at your direction as a default set of information for future domain purchases

Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Our use of your account data

PageRank Kings or BISTRO BUDDY only uses account data for the purpose of facilitating the management of your account and billing for your purchases.

We share this data programmatically with Braintree, for the purpose of billing your credit card.

PageRank Kings or BISTRO BUDDY relies on tokens generated by Braintree to trigger billable events. PageRank Kings or BISTRO BUDDY retains the industry-normal first six and last four digits of the credit card, the type of credit card, and the name associated with the credit card for internal tracking and audit purposes. The data is stored securely and is not usable for any billing or charging purposes. Braintree will never use your data for their own purposes without our explicit consent or notice to us.

PageRank Kings or BISTRO BUDDY may share your account data with law enforcement agencies on a case-by-case basis, if necessary as part of a legal investigation. We may notify you if this happens, depending on the circumstances. PageRank Kings or BISTRO BUDDY may also share your account data with a third party under order from a court of competent jurisdiction related to a lawsuit or investigation. We evaluate these requests on a case-by-case basis and we will notify you as appropriate.

We may use your account data to contact you concerning a dispute related to your account or for verification purposes to make sure no one else is accessing your account.

PageRank Kings or BISTRO BUDDY does not share your account data with any other parties for any other reasons, with the exception of vendors, working under our instruction following levels of security at least as rigorous as those followed by PageRank Kings or BISTRO BUDDY

Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Our use of your registration data

PageRank Kings or BISTRO BUDDY only ever uses your registration data for the purpose of facilitating the registration, management, and transfer of the domain names you register with PageRank Kings or BISTRO BUDDY. PageRank Kings or BISTRO BUDDY shares your registration data with the OpenSRS, our sister operating division, and, in turn, that data is shared with the registry that manages the TLD you are registering in, for example, Verisign, for .com; CIRA, for .ca; and Nominet, for .uk. The information we gather for specific registries will be presented to you at the time of your registration.

PageRank Kings or BISTRO BUDDY is also required by ICANN to escrow your registration data with Iron Mountain. Iron Mountain is not permitted to use this data, except to disclose it to ICANN in the event that PageRank Kings or BISTRO BUDDY ceases to be able to register domains.

ICANN requires that we verify the accuracy of the registration data you provide us on at least an annual basis. We use the email address associated with the Registered Name for this purpose. PageRank Kings or BISTRO BUDDY sends this email directly and does not use a third-party service to facilitate this mailing.

If your Registered Domain Name is the subject of a dispute under either ICANN’s Uniform Domain Name Dispute Resolution Policy or its Uniform Rapid Suspension Policy, we will share your registration data with the arbitration provider that is adjudicating the dispute, who will share it with the other party to the dispute. We also may use your registration data to contact you concerning any dispute related to your domain name, or for verification purposes to make sure no one else is accessing your domain.

We never sell this information.

Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Location of Data Collection and Processing

Your account data and registration data are collected and processed by us in West Haven, Connecticut, and are stored in secure state-of-the-art facilities with remote backups. When necessary for the services you have requested from us, your data may also be processed elsewhere, within or outside of the United States Of America, in accord with legal regulations.
Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

WHOIS

Typically, PageRank Kings or BISTRO BUDDY, through its sister operating division OpenSRS, will publish your registered domain name and your geographical territory in the Whois database. We also may provide a webform or pseudo-anonymized email to allow users of the Internet to contact the registrant of the domain name. In some ccTLDs, you may be required to provide additional information which will be shown in the public whois database; if so, these additional data fields will be described to you at the time of registration.

Many Registries allow for the use of Whois Privacy services, but many others do not. Support (or lack of support for) Whois Privacy is noted during the checkout process and also noted in the PageRank Kings or BISTRO BUDDY dashboard when viewing the details for each domain you own.

It may be useful to note that the term "Whois Privacy" is a term common in the domain industry to denote services that help you keep your personal information out of the Whois database. It is also important to know that PageRank Kings or BISTRO BUDDY doesn't guarantee any level of privacy associated with the use of this feature.

Your personal information is still known to people at our company with a need to access account and registration data. It also may be available in the future should you ever disable this function on your domain name(s). It should not be viewed as a "Registration Anonymizing" service in any way. We reserve the right to remove privacy and restore your contact data in the event of a dispute or a violation of our terms of service.

Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Customer Service Information

We use a third-party service, HubSpot, to help us manage all of our customer service interactions. Any information you send to us via email is usually stored and tracked in our HubSpot and WHMCS systems. We also use Google to log information when you call us for assistance. None of this information is accessible by any third party other than HubSpot, WHMCS, or Google.
Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Electronic Newsletters and Unsubscribe Policy

We only provide newsletters to you if you have opted in to receive them. If you change your mind, you can unsubscribe from our mailing list at any time through the link we provide at the top and bottom of every mailer. Please take note that we may still need to send you emails regarding purchases or support communications and these types of emails will not be affected if you unsubscribe from our mailing lists.
Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Data Analytics

We collect and aggregate data concerning how people use the website at PageRankKings.com and BistroBuddy.com. When you visit our websites, our web servers temporarily record the domain name or IP address of your computer, the file requested (file name and URL) by the client, the http and https response code, and the website from which you are visiting us. The recorded data is used for data security purposes, particularly to protect against attempted attacks on our server, and for statistical analysis. We do not use it to create individual user profiles nor do we share this information with third parties. Some of the data is associated with your PageRank Kings LLC or BISTRO BUDDY account and the domains you register with us but is not personally identifiable to any third-party. We use a variety of third-party services to help us collect and analyze this data, including Google Marketing Platform, Google Analytics, Google Search Console, Google Cloud Console, Google Ads, Google Tag Manager, HotJar, Facebook, Instagram, Linkedin, and HubSpot.
Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Cookies

We use cookies for certain services. These are small text files that are stored on your computer. They enable the system to tell if you repeatedly visit websites from the same computer.

Session cookies are cookies that are only saved on your computer for the duration of a single Internet session. They do not contain any personal data. For some offerings, we use persistent cookies that support the services for future sessions. These cookies remain valid until you delete them or until the deletion period configured in your client is reached. You can set your browser to prevent these cookies from being stored or to delete the cookies at the end of your internet session. Please remember that in this case, you may not have access to the full range of functions offered by our website.

Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Data Security and Retention

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored. We use encryption where appropriate.

We retain personal data only for as long as necessary to provide the services you have purchased from us, and we may retain that information for legal or business purposes after termination of the services. These post-services retention periods are either mandated by law or contract and are necessary for preserving, resolving, defending or enforcing our legal and contractual rights or needed to maintain accurate business and financial records.

If you have any questions about the security or retention of your personal data, you can contact us by email at hosting@PageRankKings.com or by giving us a phone call at +1 (203) 200-0699 (Monday to Friday between 8am and 5pm ET and weekends from 8am to 5pm).

Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Data Access and Correction

You may view the personal information we have about you inside your account. You also may request, free of charge, information on the scope, origin, and recipients of any stored data as well as the purpose of storage. You may request that incorrect data be corrected at any time, or you may correct any data elements inside your account to which you have access.
Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Age restrictions

We do not target our services to persons under the age of 18. If you know of, or have reason to believe, anyone under the age of 18 has provided us with any personal data, please contact us.
Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Data Protection Authority

There is no single principal data protection legislation in the United States. Rather, a jumble of hundreds of laws enacted on both the federal and state levels serves to protect the personal data of U.S. residents. At the federal level, the Federal Trade Commission Act (15 U.S. Code § 41 et seq.) broadly empowers the U.S. Federal Trade Commission (FTC) to bring enforcement actions to protect consumers against unfair or deceptive practices and to enforce federal privacy and data protection regulations. The FTC has taken the position that deceptive practices include a company’s failure to comply with its published privacy promises and its failure to provide adequate security of personal information, in addition to its use of deceptive advertising or marketing methods.

We do not conduct business outside of the United States, but If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, responsible for the territory in which you reside in.

Written by PageRank Kings
Parent Category: BISTRO BUDDY | Legal Documents for Transparency and Clarity
Published: 09 June 2022
 Last Updated: 09 June 2022

Legal Contact Us

If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office of the DPO by email at hosting@pagerankkings.com. In the alternative, you may contact us by either of the following means:

By Phone: +1 (203) 200-0699

PageRank Kings LLC DBA  BISTRO BUDDY®

We will respond to all requests, inquiries or concerns within thirty (30) days.